Frequently Asked Questions

Most transport companies in the Northern Rivers are only registered in NSW. If they pick you up in Queensland (Gold Coast or Brisbane airports), their insurance may not cover you. We're fully registered and authorised in both NSW and QLD, ensuring your journey is 100% legal and insured.

Yes, we provide capsules and booster seats free of charge. Just let us know when booking how many you require, and we'll have them installed and ready before we pick you up.

We monitor all flight arrivals in real-time. If your flight is delayed, we'll adjust our pickup time accordingly at no extra cost. Your driver will be there waiting when you land.

Absolutely! We live in Byron—we know you're bringing your boards. Our vehicles have plenty of room for surfboards, prams, cots, and all your excess gear.

You can book online through our booking form, or call us directly at 02 8530 3999. We recommend booking at least 24 hours in advance to ensure availability.

Unlike rideshares, we provide guaranteed meet & greet service at arrivals—no walking to public pickup zones. We're professional, fully insured transport operators (not part-time drivers), and we track your flight to ensure we're there when you land.